Refund policy

We’re confident nothing will go wrong, but if it does, we’ll make it right. Assuming you have followed our directions in the user manual, within the 2-year warranty period, we will either repair or replace the Mypurskin product at no cost to you.

All we ask is to see proof of purchase from Mypurskin.com or an authorized reseller. Amazon.com is an authorized reseller.

Mypurskin comes with a 30-day return policy with no risk to you.

• Refund of the full product price
• Free Shipping
• Free Return Shipping

Free shipping and return shipping covers all 50 states in the U.S. Any additional shipping charges including but not limited to expedited shipping or international orders is additional.

Simply email us at care@mypurskin.com and we will set you up for a return.

Our risk-free return policy only applies to purchases made directly through Mypurskin.com. The 30-days from date of shipping the product is a firm limit.